Delivery & shipping policy

Thank you for visiting and shopping at Funowls. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipping Processing Time:

All In-Stock orders are processed within 1-2 business days. Backorder items are processed within 3-7 business days as most of the orders from the manufacturer are received at our warehouse within 3-7 business days.

Orders are processed on both weekdays and weekends but are not shipped or delivered on weekends or holidays as most of the courier companies do not operate on weekends.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Orders are shipped to Canadian Address Only.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping is Free within Canada for order above CAD$70 before Tax. Express shipping is Free as well for order above CAD$70 before Tax for majority of the cities and towns in Canada. Please put your postal code on the checkout page to see if you qualify for free express shipping.

* Overnight delivery is only available for orders with delivery addresses within Canada

Shipments to P.O. boxes or APO/FPO addresses

Funowls ships to addresses within the Canadian Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

You shall receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be activated within 24 hours. Once the order is delivered, you shall receive a confirmation email and a text message.

Taxes

Taxes in Canada are different for every province. So, the order will be taxed according to tax criteria of the province in which it is being delivered. Which means that taxes will be according to the province mentioned in the shipping address.

Customs and Duties

There will be NO Customs or Duties charged to any order in Canada because we are Authorized Canadian Dealers and we operate from Canada.

Damages

If any of your product is damaged or lost during shipping. Please take the pictures of the packing and the product immediately and save all the packing material. Please send us the pictures and we will resolve the issue with the shipping company as the shipping company is liable for any damages. We will refund 100% of the amount paid including shipping or replace the product for free in case of any damage during the shipping.


International Shipping Policy

We currently do not ship outside Canada.